Rajnandini Sarees

TERMS & CONDITIONS

Effective Date: July 8, 2026

These Terms & Conditions (“Terms”) govern the access to and use of the website, products, services, communications, and digital platforms operated by Rajnandini Sarees (“Company”, “Business”, “we”, “our”, or “us”).

Business Details

Business Name: Rajnandini Sarees
Address: Shop No. 12 & 13, Patil Bhoir Apartment, Dombivli (East), Bhagat Singh Road, Thane – 421201, Maharashtra, India
Contact Number: +91 9833011888
Email: rajnandinisarees2017@gmail.com

By accessing our website, placing an order, subscribing to our communications, or interacting with us through WhatsApp, RCS messaging, email, telephone, or any digital platform, you acknowledge that you have read, understood, and agree to be legally bound by these Terms & Conditions. If you do not agree with any provision of these Terms, you should discontinue using our services immediately.

1. Introduction

Rajnandini Sarees is engaged in the retail and sale of sarees, ethnic wear, fashion apparel, accessories, and related products. We strive to provide authentic products, transparent pricing, secure transactions, and responsive customer service through both offline and online channels.

These Terms establish the legal relationship between Rajnandini Sarees and every visitor, customer, purchaser, subscriber, or user who accesses our services. They are intended to ensure fairness, transparency, security, and compliance with applicable Indian laws, including regulations relating to electronic commerce, consumer protection, data privacy, and digital communications.

Where applicable, our business may communicate with customers using official channels such as WhatsApp Business Platform, Rich Communication Services (RCS), SMS, email, and voice calls for order updates, customer support, promotional campaigns (where consent has been provided), appointment confirmations, feedback collection, and transactional notifications.

2. Definitions

For these Terms, the following definitions apply:

“Business”, “Company”, “we”, “our”, and “us” refer to Rajnandini Sarees.

“User”, “Customer”, or “You” means any person accessing our website or purchasing our products or services.

“Website” includes all webpages, mobile interfaces, applications, digital stores, landing pages, and online services operated by Rajnandini Sarees.

“Products” include sarees, garments, ethnic apparel, accessories, fabrics, and any merchandise offered for sale.

“Services” include customer support, online ordering, delivery coordination, messaging services, promotional campaigns, loyalty programs, consultations, and related offerings.

“WhatsApp Business Platform” means Meta’s official business messaging platform.

“RCS” refers to Rich Communication Services supported by compatible telecom operators and messaging platforms.

“Content” includes text, graphics, images, videos, logos, designs, product descriptions, pricing information, trademarks, software, and all other materials displayed by Rajnandini Sarees.

3. Acceptance of Terms

By using our website or purchasing products from Rajnandini Sarees, you confirm that:

  • You have read these Terms.
  • You understand these Terms.
  • You agree to comply with these Terms.
  • You agree to all applicable Indian laws and regulations.
  • You accept our Privacy Policy as published on our website.

If you are acting on behalf of a company, partnership, organization, or other legal entity, you represent that you possess the authority to bind that entity to these Terms.

Your continued use of our services constitutes ongoing acceptance of these Terms, including any future revisions.

4. Description of Services

Rajnandini Sarees provides a range of services including, but not limited to:

  • Sale of sarees and ethnic wear.
  • Online and offline product browsing.
  • Product recommendations.
  • Customer assistance.
  • Order placement.
  • Payment processing.
  • Delivery coordination.
  • Return and exchange assistance (subject to applicable policies).
  • Promotional offers.
  • Loyalty or reward programs, if introduced.
  • Customer engagement through WhatsApp Business, RCS, SMS, email, and telephone.
  • Festival collections, seasonal promotions, and special campaigns.

Product availability may vary based on inventory, supplier availability, seasonal demand, or operational considerations.

We reserve the right to discontinue, modify, replace, or update any product or service without prior notice.

5. Eligibility

To use our services, you represent and warrant that:

  • You are at least eighteen (18) years of age, or you are using our services under the supervision of a parent or legal guardian.
  • You have the legal capacity to enter into binding contracts.
  • All information provided by you is accurate, complete, and current.
  • You will not use our services for unlawful or fraudulent purposes.
  • You will comply with all applicable laws while using our website and services.

We reserve the right to deny access or refuse service where eligibility requirements are not met.

6. Account Registration

Certain services may require you to create an account or provide personal information.

You agree to:

  • Provide accurate registration information.
  • Maintain updated contact details.
  • Keep your login credentials confidential.
  • Be responsible for all activities under your account.
  • Notify us immediately of any unauthorized access or suspected security breach.

Rajnandini Sarees reserves the right to suspend or terminate accounts that contain inaccurate, misleading, or fraudulent information.

7. User Responsibilities

Every customer agrees to use our services responsibly.

You agree that you will not:

  • Violate any applicable law.
  • Submit false or misleading information.
  • Attempt unauthorized access to our systems.
  • Interfere with website functionality.
  • Upload malicious software or viruses.
  • Misuse promotional offers.
  • Infringe intellectual property rights.
  • Engage in fraudulent purchases.
  • Abuse customer support representatives.
  • Use automated software to scrape website content.
  • Distribute spam through our platforms.
  • Misrepresent your identity.

Customers are solely responsible for ensuring the correctness of shipping addresses, contact information, and order details.

Any losses resulting from incorrect information supplied by customers shall be the customer’s responsibility.

8. Payment & Billing Terms

Payments for purchases must be made using approved payment methods available on our website or at our store.

Accepted payment methods may include:

  • UPI
  • Credit Cards
  • Debit Cards
  • Net Banking
  • Digital Wallets
  • Cash (where applicable)
  • Other authorized payment gateways

Prices displayed are generally in Indian Rupees (INR) unless otherwise specified.

We reserve the right to:

  • Correct pricing errors.
  • Cancel orders affected by technical mistakes.
  • Modify pricing without prior notice.
  • Reject suspicious transactions.
  • Request additional verification before processing high-value purchases.

An order is considered confirmed only after successful payment authorization or confirmation in accordance with the selected payment method.

Applicable taxes, shipping charges, handling fees, and government levies may be added during checkout where required by law.

Failure of payment authorization may result in cancellation of the order without liability on our part.

9. Subscription Renewal & Termination

Where Rajnandini Sarees offers newsletters, promotional memberships, loyalty programs, notifications, or subscription-based communications, users may voluntarily subscribe by providing valid contact details and any required consent.

Subscribers may receive updates regarding:

  • New product launches.
  • Festival collections.
  • Exclusive offers.
  • Discounts.
  • Order updates.
  • Customer service notifications.
  • Promotional campaigns (where consent has been provided).

Users may unsubscribe from marketing communications at any time by using the unsubscribe option provided in the communication, replying with an opt-out keyword where applicable, or by contacting Rajnandini Sarees directly.

We reserve the right to suspend, discontinue, or terminate any subscription, promotional program, or communication service without prior notice where required for operational, legal, or business reasons.

Termination of a subscription does not affect any completed purchases, outstanding payment obligations, warranties, or other rights and responsibilities that arose prior to termination.